FAQS

FREQUENTLY ASKED QUESTIONS

What's Haywire Protection

What is Haywire Protection mechanical breakdown coverage?

You already have auto insurance for your fender-benders. Our mechanical breakdown coverage takes care of the big stuff, like your engine, transmission, and everything that gets the tires rolling.

How does mechanical breakdown coverage work?

In the event of a breakdown, head straight to your preferred service provider to receive priority service and the highest quality repairs! Then contact an Haywire Protection customer service at 844-HAYWIRE. It’s that easy, you pay the deductible, plus any non-covered items. We’ll cover the rest.

What's covered?

Is labor covered?

Indubitably (that’s a fancy yes!). For all covered components, both the parts and the labor are covered by an Haywire plan.

Is routine maintenance covered?

Haywire is here for the big stuff. You keep up with the regular maintenance and we’ll jump in when unexpected breakdowns happen.

How much would I pay?

Do I pay a deductible per each item repaired in one visit to a repair facility?

No. As long as it’s the same visit, you only have to pay the deductible a single time.

How much is the deductible?

That’s one of the great things about an Haywire coverage plan, you get to pick your deductible based on how much you want your monthly payment to be. Find out your great rate!

While my vehicle is in the shop for Haywire Protection covered repairs, can I have additional non-covered items repaired?

Yes, you can have additional non-covered items repaired on your vehicle while it is in the shop for repairs that are covered under Haywire Protection. However, keep in mind that you will be responsible for paying for the cost of any non-covered repairs, and that any such repairs may not be performed by the same facility or technician responsible for the covered repairs.

If my vehicle is disabled, does Haywire Protection cover to tow it to a service center?

Yes, all our plans offer 24/7 roadside assistance, just call the 800 number on your ID card and someone will be there to help you get towed.

How much can I save if I buy a Haywire coverage plan for my car, boat, motorcycle, house or RV?

We offer discounts for bundle policies. But this will depend on several factors, such as the type and value of your vehicle or property, and the specific coverage options you choose. But we will be able to offer discounts, just ask one of our representatives.

Does my vehicle or house qualify?

How do I know if my vehicle or house qualifies for coverage?

There are several factors that will determine if your vehicle or house qualifies for coverage under a Haywire Protection plan. Qualifications will depend on things such as the age, make, model, and condition of your vehicle or property. You should also be prepared to provide some basic information about your vehicle or property, such as its age, make, model, and any existing damage or repairs, when inquiring about coverage.

Is there a mileage restriction with Haywire Protection coverage plans?

No! Unlike most companies we have no restrictions on how many miles you put on your vehicle annually.

Is an inspection requied in order to activate my Haywire policy?

Our company’s Haywire Protection coverage plan does not require an inspection prior to activating coverage. Instead, we have a set of qualifying questions that our representatives will ask during the purchasing process to ensure that the vehicle or property being covered meets the requirements for coverage. This means that the process of activating your policy does not involve a physical examination of the vehicle or property by a representative, but rather a verification through a series of questions that are designed to confirm that your vehicle or property meets the necessary qualifications for coverage. Therefore, you do not need to schedule an inspection appointment with us.

How do I know if Haywire covers the make and model of my vehicle?

We cover most makes and models, it is best to check with one of our representatives but we base it on the age, condition, or mileage of the vehicle. For example, a plan may cover newer models of a certain make but not older models, or it may only cover certain types of usage such as for personal use and not for commercial use for private work. There are exceptions but it’s recommended to check with one of our representatives.

What is covered and what is not covered?

In general, an auto warranty will typically cover repairs to the vehicle’s mechanical and electrical systems, including the engine, transmission, and drivetrain. It may also cover other components such as the air conditioning, power steering, and brakes. Additionally, many policies will also cover roadside assistance and rental car reimbursement if your vehicle needs repairs. However, it’s worth noting that wear and tear items, such as tires and brake pads, may not be covered.

A home warranty, on the other hand, typically covers the repair or replacement of major systems and appliances in a home, such as the HVAC, electrical, plumbing, appliances and even smart home systems.

However, it’s important to understand that both types of warranty will have exclusions and limits. It’s common for both auto and home warranty to not cover items that have been neglected or not properly maintained, pre-existing conditions or those that are considered cosmetic in nature. The policy will specify what is covered and what is not, be sure to ask our representatives about this.

It’s essential to review the coverage options of the specific policy you are considering, as well as the exclusions, and always ask our representatives questions if you have any doubts, in order to make sure you understand what is and what is not covered under the plan.

Can you show me a sample contract of my vehicle?

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What if my vehicle has pre-exisiting conditions?

If your vehicle has pre-existing conditions, it may be more difficult to obtain coverage under a Haywire Protection plan or any other warranty plan. We exclude pre-existing conditions from coverage, and if your vehicle has issues that existed before the coverage began, it’s likely those issues will not be covered by the plan. But if you do have Pre-existing conditions and get them repaired within the  30 days of enrollment, we can provide coverage but would need proof of the repair before the 30 day validation period ends.

How likely is it that my car will break down and I will need to file a claim?

It’s difficult to determine the likelihood of your car breaking down and needing to file a claim under a Haywire Protection plan or any other warranty plan, as it will depend on several factors including the age, make, model and maintenance of your vehicle. It’s important to keep in mind that even with proper maintenance, any mechanical device will eventually experience some form of failure. Ultimately, whether you need to file a claim under a Haywire Protection plan will depend on the specific circumstances of your vehicle and its usage. While it’s impossible to predict when or if your car will break down, purchasing a warranty plan can provide peace of mind and financial protection in case it does.

I want to buy a new car or sell my old one - is my Haywire protection coverage plan transferable?

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Where am I covered by Haywire Protection coverage plans?

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Why Haywire Protection? What are the best reasons to buy a Haywire Protection coverage plan?

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If I purchase a Haywire Protection coverage plan now and change my mind, can I get my money back?

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BREAKDOWNS HAPPEN. THAT’S WHY WE’RE HERE

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